If at the time of delivery is visible and clear, the packaging is damaged or the seal is broken, the Customer must ask the carrier to verify that the package contains the items purchased and that these items are in perfect condition , otherwise the Customer must indicate it on the delivery note of the carrier and communicate it to Pasitosciudadreal.com, by email addressed to the firstname.lastname@example.org or by telephone to the number 926 25 70 32
CAN MAKE ANY RETURN WITHIN 14 DAYS ,from the date of delivery of the order and WILL BE RETURNED THE AMOUNT OF YOUR PURCHASE (According to art. 44 of Law 7/1996, of January 15 of Retail Trade Regulation modified by Law 47/2002, of 19 December).
The returned item must be in the same condition in which it was sent, including the labels. The use of seals and adhesive tapes is strictly prohibited.
Once Pasitosciudadreal.com receives and reviews the article, THE AMOUNT OF THE PRODUCT WILL BE REIMBURSED through the same form of payment.
SHIPPING CHARGES FOR SIZE CHANGES, WILL RUN ON THE CUSTOMER'S ACCOUNT, unless the return is due to our error or a defect in the product in which case, collection costs, will be paid by Pasitosciudadreal.com.
SHIPPING COSTS will be borne by the customer when he makes a return of an item in PROMOTION, OFFERS, SALES or belonging to the outlet section.
The articles must be returned to the following address:
Zapateria Infantil Pasitos
c/ de la Cruz 9
Teléfono 926 25 70 32